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Help Centre

Guides for every role.

What you can do in Medilee depends on your role and plan. Most users are specialists, so those guides come first. Use the filter to switch between the roles on every plan and the extra roles for practice and enterprise customers.

Specialist

All plans

Run your own cases end to end. Specialists see only their own cases: create and manage cases, record assessments, draft reports, and tune how Medilee works for them.

Creating a case
Coming soon
Updating a case
Coming soon
Deleting a case
Coming soon
Recording or uploading assessment audio
Coming soon
Drafting a report
Coming soon
Viewing your own analytics
Coming soon
Uploading your own medical literature
Coming soon
Setting your case summary preferences
Coming soon
Setting your report drafting preferences
Coming soon

Getting started

All plans

The basics every Medilee user needs, whatever their role.

Accepting your invitation and setting a password
Coming soon
Signing in
Signing out
Coming soon
Resetting your password
Coming soon

Coordinator

Practice and enterprise

Set cases up and keep them moving on behalf of the specialists in your practice, and see analytics across the whole practice.

Creating a case for a specialist
Coming soon
Uploading cases and audio for a specialist
Coming soon
Starting a report draft
Coming soon
Viewing analytics across your practice
Coming soon

Quality assurance

Practice and enterprise

Review case-level information across the practice. QA is read only: nothing can be created, changed or deleted.

Reviewing case information (read only)
Coming soon

System administrator

Practice and enterprise

Manage the practice-wide literature library, audit logs, analytics and integrations. Administrators cannot view case information.

Accessing the audit logs
Coming soon
Viewing practice and platform analytics
Coming soon
Managing the practice literature library
Coming soon
Creating webhooks for integrations
Coming soon

Cannot find what you need?

Tell us the task and the role you are in, and we will point you to the right step or add a guide.

Contact support